This page lists the third-party services, in the context of our Privacy Policy, and what data they might store about you. From time to time, we need to share your personal data with third-party services to provide you with our services. We have chosen them with a lot of care and thought, to make sure they take privacy and security as seriously as we do, and that they only use your personal data for the purposes we have instructed them to do.
Legal stuff
Third Party Services
Recently Updated:
October 2020
Service providers
- Google Cloud Platform - Mine’s Cloud
Our entire cloud infrastructure is hosted in Google Cloud and our servers are located in Europe.\ For more information about how Google processes your Personal Data, please visit https://cloud.google.com/security/privacy. You can also find more information about Google’s GDPR data processing here: https://cloud.google.com/security/gdpr.
- SendGrid - Mine’s Email Marketing Platform
For our email marketing platform, we use SendGrid. From time to time, we may send you product updates, marketing announcements, or any other thing related to your account. SendGrid provides that it will only process your personal data to provide us with their emailing tools. Your email address and name will be automatically deleted from SendGrid if you decide to opt-out from any communication or when deleting your account with Mine. For more information about how SendGrid processes your Personal Data, please visit https://www.twilio.com/legal/privacy. You can also find more information about SendGrid GDPR here: https://sendgrid.com/resource/general-data-protection-regulation-2/.
- Intercom - Mine’s Support and Customer Care Platform
We use Intercom for our support and customer care. Your Personal Data will be automatically deleted from Intercom if you decide to delete your account with Mine. For more information about how Intercom processes your Personal Data, please visit https://www.intercom.com/legal/privacy. You can also find more information about Intercom’s GDPR here: https://www.intercom.com/help/en/articles/1385437-how-intercom-complies-with-gdpr.
- Google Analytics and Tag Manager - Mine’s Analytics
Our website and app analytics are done by Google Analytics and Tag Manager. For more information about how Google Analytics processes your Personal Data, please visit https://policies.google.com/privacy?hl=en. For information about Tag Manager privacy policy: https://support.google.com/tagmanager/answer/9323295?hl=en.
- Hotjar - Mine’s App Analytics
We use Hotjar to collect app analytics from time to time and from anonymized users. From time to time, we are deleting all analytics from the account. We only use it to identify UI/UX issues within our app. For more information about how HotJar processes your Personal Data, please visit https://www.hotjar.com/legal/policies/privacy/. You can also find more information about HotJar’s GDPR here: https://www.hotjar.com/legal/compliance/gdpr-commitment/.
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